Sunwest Trust Reviews

This is a third party review of Sunwest Trust. This due diligence report reviews over 100 different data points for Sunwest Trust to provide you with a thorough due diligence report of the company to help you make a better decision. The public version provides only 20 of these data points. If you want to see the full version of this review, you can click the button below.

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Information last updated on: 11/18/2025

Company certified on: Not Certified

1

Sunwest Trust

Introduction

IMPORTANT NOTE: Sunwest Trust is not longer specializing in Self Directed IRAs. They now primarily focus on escrow services.

Sunwest Trust, Inc. is a custodian that is headquartered in Albuquerque, New Mexico. Sunwest Trust serves the local and regional communities and was founded on the principle of offering clients real-world solutions to all of their escrow management needs. They began as a small escrow company and grew their business the old fashioned way; through hard work, honesty and fair business practices.


2

Sunwest Trust

Contact Information

Website:

Phone Number:

(800) 642-7167

Email:

Offices:

Corporate Office:

10600 Menaul Blvd. NE, Albuquerque, NM 87112

Mailing Address:

P.O. BOX 36371 Albuquerque, NM 87176

Business Hours:

8:00 AM - 5:00 PM MST (Monday - Friday)


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Sunwest Trust

Company Details

Company Classification: 

Custodian

Date Established (under current name):

2003

Type of entity:

S-Corp

Who provides custody for client assets:

Sunwest Trust

Company is registered in: 

New Mexico

Primary Line of Business

Providing self-directed IRA custody to clients for alternative investments

Other Lines of Business:

None

Typical Client:

(Not Disclosed)

Capable of working with Financial Advisory Firms

(Not Disclosed)

Governmental Agency Oversight: 

New Mexico Financial Institutions Division (NM FID)

Company's Last Audit: 

July 2015  (by: Acensus, Makie & Reid | REDW | NM FID)

Summary of Assets Under Custody

Number of Active Clients:

10,000+

Number of Active accounts:

10,000+

Amount of assets company provides custody for:

$1.1 Billion

Self-Directed IRA Industry Affiliations

Self-Directed IRA industry affiliations (outside of this company):

None

Ownership of industry related websites:

Industry related company affiliations:

None

Industry related non-profits:

None

Industry related associations:

Industry related board of trustee positions:

None

Industry related publications:

None


4

Sunwest Trust

Fee Schedule

Account Setup Fee:

$50

Account Termination Fee:

$150

Service Fee Classification: (flat, transaction-based, asset-based, hybrid)

Transaction-based fees

Company Fee Schedule:

Sunwest Trust Fee Schedule

Compare Company's Fees to other Custodians & Administrators


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Sunwest Trust

Available Account Types

Type of Account:

Available at Sunwest Trust

Traditional IRA

Yes

Roth IRA

Yes

SEP IRA

(or SERSEP)

Yes

SIMPLE IRA

Yes

Individual 401(k)

Yes

Defined Contribution Plan

(Group plan e.g. 401k, 403b 457)

No

Defined Benefit Plan

(pension)

No

ESOP

(Employee Stock Ownership Plan)

No

Health Savings Account (HSA)

No

Education IRA (ESA)

(Coverdell Education Savings Account)

No

Non-Qualified Account (Individual)

No

Non-Qualified Account (Joint Tenants)

No

Trust Account

No

Partnership / Limited Partnership

No

UTMA / UGMA Custodial Account

No

C-corp, S-corp, or LLC account

No

Other:

N/A


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Sunwest Trust

List of Allowable Assets

Type of Asset

Allowed For Custody?

Real Estate

Yes

Private Placement (Reg A)

Yes

Private Placement (Reg D)

Yes

Private Placement

(e.g. REIT, BDC, etc)

Yes

Precious Metals

Yes

Futures or Managed Futures

No

Options or Hedges

(non-publicly Traded)

No

Bitcoin (or other virtual currency)

No

FOREX

No

Hedge Funds

Yes

Limited Partnerships

Yes

Single-member LLC

(or Checkbook LLC)

Yes

Multi-member LLC

Yes

REITs

Yes

Annuities (fixed or Variable)

No

Viaticles or Life Settlements

No

Insurance (other)

No

Trust Deeds

Yes

Tax Liens

Yes

Private Lending (Unsecured Notes)

Yes

Private Lending (Secured Notes)

Yes

Private Company Stock

Yes

Public Company Stock (or ETFs)

Yes

Publicly Traded Options

No

Church Bonds

Yes

Mutual Funds or Closed-End Funds (CEF)

Yes

Livestock, Horses, or similar animals

Yes

Business Development Company (BDC)

Yes

International Real Estate

Yes

International Asset (other than real estate)

Yes

Other

N/A

 

Does Sunwest Trust sub-custody certain assets at other firms:

Publicly Traded Stocks: Fifth Third Bank

Does Sunwest Trust provide sub custody services to other firms:

No

Asset Specialization:

No specialization

Most popular assets held:

  1. Real Estate

7

Sunwest Trust

Operations

Client account title format:

(Not Disclosed)

Number of full-time employees:

27

Process for setting up a new account:

To open a new account with Sunwest Trust you will need to complete a Setup Package.

Process for adding a new asset to client account:

(Not Disclosed)

Procedures in place to protect client information: 

(Not Disclosed)

Procedures for annual valuations:

(Not Disclosed)

Procedures for when an investment is suspected to be or is found to be fraudulent:

(Not Disclosed)


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Sunwest Trust

Technology

Does company participate in DTC system:

(Not Disclosed)

Details of DTC:

(Not Disclosed)

Does company accept Fed Funds wires:

(Not Disclosed)

Fed Funds wire details:

(Not Disclosed)

Client account access: 

(Not Disclosed)

Accounting:

(Not Disclosed)

Account reporting:

(Not Disclosed)

Trading investments:

(Not Disclosed)

Safekeeping of client assets:

(Not Disclosed)

Record keeping of client assets:

(Not Disclosed)

Document storage:

(Not Disclosed)

Compliance:

(Not Disclosed)

Security and client information protection:

(Not Disclosed)


9

Sunwest Trust

Management Team

  • Terry White, President & CEO
  • Cynthia Archuletta, EVP
  • Ida Ramirez, VP Escrow Servicing

Access Company Management Profiles

Glassdoor Ratings: (How company rates as an employer) (No profile available)


10

Sunwest Trust

Client Protection

Insurance coverage limits for client assets:

(Not Disclosed)

Coverage for uninvested cash balances:

(Not Disclosed)

Errors & Omissions coverage (E&O):

(Not Disclosed)

Additional or supplemental insurance coverage for client accounts:

(Not Disclosed)

Have any owners or managing members of the company been charged with a felony, theft, or fraud:

(Not Disclosed)

Has the company itself ever been investigated, charged, or convicted of a felony, fraud, theft, or industry related violation:

(Not Disclosed)


11

Sunwest Trust

Customer Satisfaction

Better Business Bureau: (click to review BBB overview)

Accredited Business since:

05/04/2010

BBB Rating:

A+

Yelp Ratings: (click to review yelp ratings)

Number of people on customer service team:

(Not Disclosed)

Number of people on the "premier" or " institutional" customer service team:

(Not Disclosed)

Number of people on the team that performs investment reviews for client assets:

(Not Disclosed)

Average turnaround time for a client's new investment (assuming all documents required have been send in by client):

(Not Disclosed)

Average turnaround time for setting up a new client account (assuming all documentation required has been sent in by client):

(Not Disclosed)

Method of client account access:

(Not Disclosed)

Is client education provided by company:

Yes

Is financial advice provided by company to client:

No


12

Sunwest Trust

Self Direct Your Retirement Transparency Index

The Self Direct Your Retirement Transparency Index is a metric we have developed to indicate how transparent self-directed IRA custodians and administrators are about their company. We value transparency as an ideal trait from a company that is providing custody or administration of your retirement accounts. It shows that the company has nothing to hide about their activities. You should consider this when you are making your choice.

The Self Direct Your Retirement Transparency Index is split into two parts. The first part is whether they voluntarily provided this information to us or whether we had to find this data on our own. Companies that provided us with the data were given the "company certified seal". If they did not participate, the seal does not show up in their profile. The second part of the index is how transparent the companies were in providing us with this information. A higher transparency number indicates a more transparent company. A number above 80% is ideal. There may be legitimate reasons companies do not want to share certain information, but you should consider this when making your decision.

Below the seal, we have listed the last time the company provided us with information. As long as the company has the certified seal, the information should be considered up-to-date. We contact the company periodically to ensure the information is accurate. If the company chooses not to verify the information, then we remove the seal. Transparency is only one factor you should consider when choosing a self directed IRA custodian or administrator.

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Willingness to provide information - Low

Company Certified Information

Information last updated on: 11/18/2025


13

Sunwest Trust

Compared to Peers

Visit the Self-Directed IRA custodian & administrator comparison page to see how Sunwest Trust compares to its peers.


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Sunwest Trust

Company Spotlight - Industry Trends

We asked Sunwest Trust to provide their individual insight into the following questions. This section is a bit more personal. The idea is that it will give you more insight into the company you are considering to custody your investments. 

What trends do you see in the self-directed IRA industry?

(Not Disclosed)

What trends in asset types do you see at your firm?

(Not Disclosed)

What is your firm's biggest concern about the self-directed IRA industry?

The unknowns about how the fiduciary rule will affect the industry

Please list some additional concerns your firm has about the industry?

Avoiding Fraudulent Investments

Do you see any changes in regards to what investors want from custodians and administrators?

(Not Disclosed)

What are your company's biggest challenges?

(Not Disclosed)

What are the self-directed IRA industry's biggest challenges?

(Not Disclosed)

What needs to be changed in the Self-Directed IRA industry?

(Not Disclosed)

How could the Self-Directed IRA Industry improve?

(Not Disclosed)

What is the biggest reason for the company's success?

(Not Disclosed)

Company's view of important of the following items (ranked in order of importance)

(Not Disclosed)


15

Sunwest Trust

Conclusion

We are not able to make a reasonable assessment of this custodian due to their lack of transparency. It is hard to truly know what you are getting from a company that is providing custody to your investments if they are unwilling to disclose even basic information about themselves to potential clients. While the company might be suitable for your investing needs, you should exercise caution unless they are willing to disclose all the information you need to make a reasonable decision.

If you find a company that is not willing to be transparent to you as a potential customer of their services, then you should reconsider them as a potential choice for your retirement funds. Ultimately, your personal retirement investing needs will determine whether Sunwest Trust is ultimately a good fit for you. Transparency is only one metric which you should consider in your due diligence process. Please use our Self Directed IRA Custodian & Administrator Comparison Tool to help you make that determination.


One of the biggest areas of frustration we see from self-directed IRA investors is when they realize they have chosen the wrong self-directed IRA custodian or administrator. Choose your Self-Directed IRA custodian or administrator wisely. If you put the time in now to find the right company, you will save time, money, and aggravation later. Read our Choosing a Self-Directed IRA Custodian report for more information.

Next Steps... Once you have located your ideal Self-Directed IRA Custodian or Administrator, you will be on your way to self-directing your retirement. If you decide that this process seems too complex and you need assistance or financial advice, feel free to contact us. Our wealth management firm specializes in providing financial advice pertaining to alternative investments held in self-directed IRAs and 401ks. We are fiduciaries and provide unbiased advice. Contact us if you want to learn more about our services.


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