Madison Trust Company Reviews

This is a third party review of Madison Trust Company. This due diligence report reviews over 100 different data points for Madison Trust Company to provide you with a thorough due diligence report of the company to help you make a better decision. The public version provides only 20 of these data points. If you want to see the full version of this review, you can click the button below.

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Information last updated on: 11/13/2025

Company certified on: Not Certified

1

Madison Trust Company

Introduction

Madison Trust Company is a full service custodian which offers sensible alternatives to Wall Street investing. They have streamlined the investment process to give investors the tools they need to be flexible and profitable. Their client support was formulated with the sole intention of making your investment interactions easy and hassle free.


2

Madison Trust Company

Contact Information

Website:

Phone Number:

(800) 613-2600

Email:

Offices:

Corporate Office:

401 East 8th Street, Suite 200P, Sioux Falls, SD 57103

Customer Service Office:

21 Robert Pitt Drive, Suite 201, Monsey, NY 10952

Business Hours:

9:00 AM - 5:00 PM EST (Monday - Friday)


3

Madison Trust Company

Company Details

Company Classification: 

Custodian

Date Established (under current name):

2009

Type of entity:

(Not Disclosed)

Who provides custody for client assets:

Madison Trust Company

Company is registered in: 

South Dakota

Primary Line of Business

Providing self-directed IRA custody to clients for alternative investments

Other Lines of Business:

  • Trust Administration

Typical Client:

(Not Disclosed)

Capable of working with Financial Advisory Firms

(Not Disclosed)

Governmental Agency Oversight: 

State of South Dakota Division of Banking

Company's Last Audit: 

(Not Disclosed)

Summary of Assets Under Custody

Number of Active Clients:

(Not Disclosed)

Number of Active accounts:

(Not Disclosed)

Amount of assets company provides custody for:

(Not Disclosed)

Self-Directed IRA Industry Affiliations

Self-Directed IRA industry affiliations (outside of this company):

Broad Financial (Facilitator)

Ownership of industry related websites:

None

Industry related company affiliations:

Broad Insurance Agency Fund | Broad Real Estate Fund | Stonefield Tax Lien Fund

Industry related non-profits:

None

Industry related associations:

Industry related board of trustee positions:

None

Industry related publications:

None


4

Madison Trust Company

Fee Schedule

Account Setup Fee:

$50

Account Termination Fee:

$100

Service Fee Classification: (flat, transaction-based, asset-based, hybrid)

Transaction-based fees

Company Fee Schedule:

* Use the Madison Trust Fee Calculator (click button below) to calculate your estimated fees based on the company's published fee schedule. This is a useful tool when comparing different custodians based on your cost to use them. Please note, if you have never before used a self-directed IRA custodian or administrator to administer your account, the fees will be different than most broker dealers that provide transactional services for stocks, bonds, and mutual funds.


5

Madison Trust Company

Available Account Types

Type of Account:

Available at Madison Trust Company

Traditional IRA

Yes

Roth IRA

Yes

SEP IRA

(or SERSEP)

Yes

SIMPLE IRA

Yes

Individual 401(k)

No

Defined Contribution Plan

(Group plan e.g. 401k, 403b 457)

No

Defined Benefit Plan

(pension)

No

ESOP

(Employee Stock Ownership Plan)

No

Health Savings Account (HSA)

No

Education IRA (ESA)

(Coverdell Education Savings Account)

No

Non-Qualified Account (Individual)

No

Non-Qualified Account (Joint Tenants)

No

Trust Account

No

Partnership / Limited Partnership

No

UTMA / UGMA Custodial Account

No

C-corp, S-corp, or LLC account

No

Other:

N/A


6

Madison Trust Company

List of Allowable Assets

Type of Asset

Allowed For Custody?

Real Estate

Yes

Private Placement (Reg A)

Yes

Private Placement (Reg D)

Yes

Private Placement

(e.g. REIT, BDC, etc)

Yes

Precious Metals

Yes

Futures or Managed Futures

No

Options or Hedges

(non-publicly Traded)

(Not Disclosed)

Bitcoin (or other virtual currency)

(Not Disclosed)

FOREX

No

Hedge Funds

(Not Disclosed)

Limited Partnerships

(Not Disclosed)

Single-member LLC

(or Checkbook LLC)

(Not Disclosed)

Multi-member LLC

Yes

REITs

(Not Disclosed)

Annuities (fixed or Variable)

(Not Disclosed)

Viaticles or Life Settlements

(Not Disclosed)

Insurance (other)

(Not Disclosed)

Trust Deeds

Yes

Tax Liens

(Not Disclosed)

Private Lending (Unsecured Notes)

Yes

Private Lending (Secured Notes)

Yes

Private Company Stock

(Not Disclosed)

Public Company Stock (or ETFs)

No

Publicly Traded Options

No

Church Bonds

(Not Disclosed)

Mutual Funds or Closed-End Funds (CEF)

No

Livestock, Horses, or similar animals

(Not Disclosed)

Business Development Company (BDC)

(Not Disclosed)

International Real Estate

(Not Disclosed)

International Asset (other than real estate)

(Not Disclosed)

Other

N/A

 

Does Madison Trust Company sub-custody certain assets at other firms:

(Not Disclosed)

Does Madison Trust Company provide sub custody services to other firms:

(Not Disclosed)

Asset Specialization:

(Not Disclosed)

Most popular assets held:

(Not Disclosed)


7

Madison Trust Company

Operations

Client account title format:

Madison Trust Company Custodian FBO [Account holder’s name] [Account #]

Number of full-time employees:

(Not Disclosed)

Process for setting up a new account:

(Not Disclosed)

Process for adding a new asset to client account:

(Not Disclosed)

Procedures in place to protect client information:

(Not Disclosed)

Procedures for annual valuations:

(Not Disclosed)

Procedures for when an investment is suspected to be or is found to be fraudulent:

(Not Disclosed)


8

Madison Trust Company

Technology

Does company participate in DTC system:

(Not Disclosed)

Details of DTC:

(Not Disclosed)

Does company accept Fed Funds wires:

Yes

Fed Funds wire details:

Capital One Bank Routing Transit Number (ABA): 065000090 Beneficiary Account Number: 7527846263 Beneficiary Account Name: Madison Trust Company For Further Credit: FBO: [Account owner's Name] and [Account Number]

Client account access: 

(Not Disclosed)

Accounting:

(Not Disclosed)

Account reporting:

(Not Disclosed)

Trading investments:

(Not Disclosed)

Safekeeping of client assets:

(Not Disclosed)

Record keeping of client assets:

(Not Disclosed)

Document storage:

(Not Disclosed)

Compliance:

(Not Disclosed)

Security and client information protection:

(Not Disclosed)


9

Madison Trust Company

Management Team

  • E. Brian Finkelstein, Chairman, Owner
  • Mervyn Klein, CEO, Board Member, Owner
  • Daniel Gleich, President, Board Member, Owner
  • Jim Riswold, Board Member
  • Mark Golombeck, Board Member

Access Company Management Profiles

Glassdoor Ratings: (How company rates as an employer) (No Profile)


10

Madison Trust Company

Client Protection

Insurance coverage limits for client assets:

(Not Disclosed)

Coverage for uninvested cash balances:

(Not Disclosed)

Errors & Omissions coverage (E&O):

(Not Disclosed)

Additional or supplemental insurance coverage for client accounts:

(Not Disclosed)

Have any owners or managing members of the company been charged with a felony, theft, or fraud:

(Not Disclosed)

Has the company itself ever been investigated, charged, or convicted of a felony, fraud, theft, or industry related violation:

(Not Disclosed)


11

Madison Trust Company

Customer Satisfaction

Better Business Bureau: (click to review BBB overview)

Accredited Business since:

04/03/2015

BBB Rating:

A

Yelp Ratings: (click to review yelp ratings)

Number of people on customer service team:

(Not Disclosed)

Number of people on the "premier" or " institutional" customer service team:

(Not Disclosed)

Number of people on the team that performs investment reviews for client assets:

(Not Disclosed)

Average turnaround time for a client's new investment (assuming all documents required have been send in by client):

(Not Disclosed)

Average turnaround time for setting up a new client account (assuming all documentation required has been sent in by client):

(Not Disclosed)

Method of client account access:

(Not Disclosed)

Is client education provided by company:

(Not disclosed)

Is financial advice provided by company to client:

No


12

Madison Trust Company

Self Direct Your Retirement Transparency Index

The Self Direct Your Retirement Transparency Index is a metric we have developed to indicate how transparent self-directed IRA custodians and administrators are about their company. We value transparency as an ideal trait from a company that is providing custody or administration of your retirement accounts. It shows that the company has nothing to hide about their activities. You should consider this when you are making your choice.

The Self Direct Your Retirement Transparency Index is split into two parts. The first part is whether they voluntarily provided this information to us or whether we had to find this data on our own. Companies that provided us with the data were given the "company certified seal". If they did not participate, the seal does not show up in their profile. The second part of the index is how transparent the companies were in providing us with this information. A higher transparency number indicates a more transparent company. A number above 80% is ideal. There may be legitimate reasons companies do not want to share certain information, but you should consider this when making your decision.

Below the seal, we have listed the last time the company provided us with information. As long as the company has the certified seal, the information should be considered up-to-date. We contact the company periodically to ensure the information is accurate. If the company chooses not to verify the information, then we remove the seal. Transparency is only one factor you should consider when choosing a self directed IRA custodian or administrator.

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Willingness to provide information - Extremely Low

Company Certified Information

Information last updated on: 02/23/2016


13

Madison Trust Company

Compared to Peers

Visit the Self-Directed IRA custodian & administrator comparison page to see how Madison Trust Company compares to its peers.


14

Madison Trust Company

Company Spotlight - Industry Trends

We asked Madison Trust Company to provide their individual insight into the following questions. This section is a bit more personal. The idea is that it will give you more insight into the company you are considering to provide custody of your investments. 

What trends do you see in the self-directed IRA industry?

(Not Disclosed)

What trends in asset types do you see at your firm?

(Not Disclosed)

What is your firm's biggest concern about the self-directed IRA industry?

(Not Disclosed)

Please list some additional concerns your firm has about the industry?

(Not Disclosed)

Do you see any changes in regards to what investors want from custodians and administrators?

(Not Disclosed)

What are your company's biggest challenges?

(Not Disclosed)

What are the self-directed IRA industry's biggest challenges?

(Not Disclosed)

What needs to be changed in the Self-Directed IRA industry?

(Not Disclosed)

How could the Self-Directed IRA Industry improve?

(Not Disclosed)

What is the biggest reason for the company's success?

(Not Disclosed)

Company's view of important of the following items (ranked in order of importance)

(Not Disclosed)


15

Madison Trust Company

Conclusion

We are not able to make a reasonable assessment of this custodian due to their lack of transparency. It is hard to truly know what you are getting from a company that is providing custody to your investments if they are unwilling to disclose even basic information about themselves to potential clients. While the company might be suitable for your investing needs, you should exercise caution unless they are willing to disclose all the information you need to make a reasonable decision.

If you find a company that is not willing to be transparent to you as a potential customer of their services, then you should reconsider them as a potential choice for your retirement funds. Ultimately, your personal retirement investing needs will determine whether Madison Trust Company is a good fit for you. Transparency is only one metric which you should consider in your due diligence process. Please use our Self Directed IRA Custodian & Administrator Comparison Tool to help you make that determination.


One of the biggest areas of frustration we see from self-directed IRA investors is when they realize they have chosen the wrong self-directed IRA custodian or administrator. It takes time to set up an account and fund your investment. The last thing you want to do when you are trying to fund your investment is to think about changing to a different custodian. Choose your Self-Directed IRA custodian or administrator wisely. If you put the time in now to find the right company, you will save time, money, and aggravation later. Read our Choosing a Self-Directed IRA Custodian report for more information.

Next Steps... Once you have located your ideal Self-Directed IRA Custodian or Administrator, you will be on your way to self-directing your retirement. If you decide that this process seems too complex and you need assistance or financial advice, feel free to contact us. Our firm specializes in providing financial advice pertaining to alternative investments held in self-directed IRAs and 401ks. We are fiduciaries and provide unbiased financial advice to our clients. Contact us if you want to learn more about our wealth management services.


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