Bank of Utah Reviews

This is a third party review of Bank of Utah. This due diligence report reviews over 100 different data points for Bank of Utah to provide you with a thorough due diligence report of the company to help you make a better decision. The public version provides only 20 of these data points. If you want to see the full version of this review, you can click the button below.

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Information last updated on: 11/15/2025

Company certified on: Not Certified

1

Bank of Utah

Introduction

Central Bank of Utah is committed to offering all modern banking services and conveniences— mobile banking, online bill pay, advanced technology ATMs, and online financial management through Money Management.


2

Bank of Utah

Contact Information

Website:

Phone Number:

801-655-2126

Email:

Offices:

Corporate Office:

2605 Washington Blvd, Ogden, UT 84401

Customer Service Office:

200 E. South Temple, Ste. 210, Salt Lake City, UT 84111

Business Hours:

8:00 AM - 5:00 PM MST (Monday - Friday)


3

Bank of Utah

Company Details

Company Classification: 

Custodian

Date Established (under current name):

1952

Type of entity:

Bank

Who provides custody for client assets:

Bank of Utah (Self)

Company is registered in: 

Utah

Primary Line of Business

Depository Banking Services

Other Lines of Business:

  • Trust Administration
  • Providing self-directed IRA custody to clients for alternative investments
  • Financial Advice

Typical Client:

Retail Clients

Capable of working with Financial Advisory Firms

Yes

Governmental Agency Oversight: 

FDIC

Company's Last Audit: 

2025

Summary of Assets Under Custody

Number of Active Clients:

800

Number of Active accounts:

900

Amount of assets company provides custody for:

$200 Million

Self-Directed IRA Industry Affiliations

Self-Directed IRA industry affiliations (outside of this company):

No

Ownership of industry related websites:

(Not Disclosed)

Industry related company affiliations:

(Not Disclosed)

Industry related non-profits:

(Not Disclosed)

Industry related associations:

(Not Disclosed)

Industry related board of trustee positions:

(Not Disclosed)

Industry related publications:

No


4

Bank of Utah

Fee Schedule

Account Setup Fee:

N/A

Account Termination Fee:

$500

Service Fee Classification: (flat, transaction-based, asset-based, hybrid)

Hybrid of asset-based and transaction-based fees

Company Fee Schedule:

* Use the Bank of Utah Fee Calculator (click button below) to calculate your estimated fees based on the company's published fee schedule. This is a useful tool when comparing different custodians based on your cost to use them. Please note, if you have never before used a self-directed IRA custodian or administrator to administer your account, the fees will be different than most broker dealers that provide transactional services for stocks, bonds, and mutual funds.


5

Bank of Utah

Available Account Types

Type of Account:

Available at Bank of Utah

Traditional IRA

Yes

Roth IRA

Yes

SEP IRA

(or SERSEP)

Yes

SIMPLE IRA

Yes

Individual 401(k)

No

Defined Contribution Plan

(Group plan e.g. 401k, 403b 457)

No

Defined Benefit Plan

(pension)

No

ESOP

(Employee Stock Ownership Plan)

No

Health Savings Account (HSA)

No

Education IRA (ESA)

(Coverdell Education Savings Account)

No

Non-Qualified Account (Individual)

No

Non-Qualified Account (Joint Tenants)

No

Trust Account

Yes

Partnership / Limited Partnership

No

UTMA / UGMA Custodial Account

No

C-corp, S-corp, or LLC account

No

Other:

N/A


6

Bank of Utah

List of Allowable Assets

Type of Asset

Allowed For Custody?

Real Estate

Yes

Private Placement (Reg A)

No

Private Placement (Reg D)

No

Private Placement

(e.g. REIT, BDC, etc)

No

Precious Metals

No

Futures or Managed Futures

No

Options or Hedges

(non-publicly Traded)

No

Bitcoin (or other virtual currency)

No

FOREX

No

Hedge Funds

No

Limited Partnerships

Yes

Single-member LLC

(or Checkbook LLC)

No

Multi-member LLC

Yes

REITs

No

Annuities (fixed or Variable)

No

Viaticles or Life Settlements

No

Insurance (other)

No

Trust Deeds

Yes

Tax Liens

No

Private Lending (Unsecured Notes)

Yes

Private Lending (Secured Notes)

Yes

Private Company Stock

Yes

Public Company Stock (or ETFs)

Yes

Publicly Traded Options

No

Church Bonds

No

Mutual Funds or Closed-End Funds (CEF)

Yes

Livestock, Horses, or similar animals

No

Business Development Company (BDC)

No

International Real Estate

No

International Asset (other than real estate)

No

Other

N/A

 

Does Bank of Utah sub-custody certain assets at other firms:

Yes- Cetera Advisor Networks (Traditional Investments)

Does Bank of Utah provide sub custody services to other firms:

No

Asset Specialization:

No specialization

Most popular assets held:

Real Estate, LLCs, Private Company Stock


7

Bank of Utah

Operations

Client account title format:

Bank of Utah Custodian for [Client Name] self-directed IRA

Number of full-time employees:

5

Process for setting up a new account:

Contact Bank directly.

Process for adding a new asset to client account:

Purchase (or sale) of new investment form must be filled out.

Procedures in place to protect client information:

Yes

Procedures for annual valuations:

Yes

Procedures for when an investment is suspected to be or is found to be fraudulent:

If it is potentially a fraud, they recommend that the client speak with an attorney. When it is confirmed to be a valid fraud. The bank does due diligence on the asset to show asset is worthless, and mark it down. Then asset is distributed to owner.


8

Bank of Utah

Technology

Does company participate in DTC system:

No

Details of DTC:

(Not Disclosed)

Does company accept Fed Funds wires:

Yes

Fed Funds wire details:

(Not Disclosed)

Client account access: 

Yes

Accounting:

(Not Disclosed)

Account reporting:

1099-R, 5498

Trading investments:

(Not Disclosed)

Safekeeping of client assets:

Yes

Record keeping of client assets:

Yes

Document storage:

Yes

Compliance:

Yes

Security and client information protection:

Yes


9

Bank of Utah

Management Team

  • Mark Packard, President & CEO
  • Jason Packard, Executive Vice President
  • Alan Blackham, CFO

Access Company Management Profiles (Profiles not Publicly Available)

Glassdoor Ratings: (How company rates as an employer)


10

Bank of Utah

Client Protection

Insurance coverage limits for client assets:

(Not Disclosed)

Coverage for uninvested cash balances:

Option available for cash deposits held in FDIC insured accounts or via money market (not FDIC insured)

Errors & Omissions coverage (E&O):

(Not Disclosed)

Additional or supplemental insurance coverage for client accounts:

Yes (amounts not disclosed). per trust officer bond in amount of ___

Have any owners or managing members of the company been charged with a felony, theft, or fraud:

(Not Disclosed)

Has the company itself ever been investigated, charged, or convicted of a felony, fraud, theft, or industry related violation:

(Not Disclosed)


11

Bank of Utah

Customer Satisfaction

Better Business Bureau: (click to review BBB overview)

Accredited Business since:

Not Accredited

BBB Rating:

A+

Yelp Ratings: (click to review yelp ratings)

Number of people on customer service team:

7

Number of people on the "premier" or " institutional" customer service team:

N/A

Number of people on the team that performs investment reviews for client assets:

7

Average turnaround time for a client's new investment (assuming all documents required have been send in by client):

24 hours

Average turnaround time for setting up a new client account (assuming all documentation required has been sent in by client):

24 hours

Method of client account access:

Online access, paper statements

Is client education provided by company:

No

Is financial advice provided by company to client:

No


12

Bank of Utah

Self Direct Your Retirement Transparency Index

The Self Direct Your Retirement Transparency Index is a metric we have developed to indicate how transparent self-directed IRA custodians and administrators are about their company. We value transparency as an ideal trait from a company that is providing custody or administration of your retirement accounts. It shows that the company has nothing to hide about their activities. You should consider this when you are making your choice.

The Self Direct Your Retirement Transparency Index is split into two parts. The first part is whether they voluntarily provided this information to us or whether we had to find this data on our own. Companies that provided us with the data were given the "company certified seal". If they did not participate, the seal does not show up in their profile. The second part of the index is how transparent the companies were in providing us with this information. A higher transparency number indicates a more transparent company. A number above 80% is ideal. There may be legitimate reasons companies do not want to share certain information, but you should consider this when making your decision.

Below the seal, we have listed the last time the company provided us with information. As long as the company has the certified seal, the information should be considered up-to-date. We contact the company periodically to ensure the information is accurate. If the company chooses not to verify the information, then we remove the seal. Transparency is only one factor you should consider when choosing a self directed IRA custodian or administrator.

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Willingness to provide information - Low

Company Certified Information

Information last updated on: 01/15/2016


13

Bank of Utah

Compared to Peers

Visit the Self-Directed IRA custodian & administrator comparison page to see how Bank of Utah compares to its peers.


14

Bank of Utah

Company Spotlight - Industry Trends

We asked Bank of Utah to provide their individual insight into the following questions. This section is a bit more personal. The idea is that it will give you more insight into the company you are considering to provide custody of your investments. 

What trends do you see in the self-directed IRA industry?

Real estate and trust deed mortgage loans are a very popular asset. We have seen a trend with the younger generation towards self directed IRAs.

What trends in asset types do you see at your firm?

Real estate and private mortgages are becoming more popular.

What is your firm's biggest concern about the self-directed IRA industry?

We think the IRS is going to start cracking down on self directed IRA institutions and investors. There has been a visible trend towards clarifying market values.

Please list some additional concerns your firm has about the industry?

(Not Disclosed)

Do you see any changes in regards to what investors want from custodians and administrators?

(Not Disclosed)

What are your company's biggest challenges?

(Not Disclosed)

What are the self-directed IRA industry's biggest challenges?

(Not Disclosed)

What needs to be changed in the Self-Directed IRA industry?

There need to be stiffer regulations on custodians. There need to be more definition on the rules and guidelines. 

How could the Self-Directed IRA Industry improve?

(Not Disclosed)

What is the biggest reason for the company's success?

(Not Disclosed)

Company's view of important of the following items (ranked in order of importance)

(Not Disclosed)


15

Bank of Utah

Conclusion

We are not able to make a reasonable assessment of this custodian due to their lack of transparency. It is hard to truly know what you are getting from a company that is providing custody to your investments if they are unwilling to disclose even basic information about themselves to potential clients. While the company might be suitable for your investing needs, you should exercise caution unless they are willing to disclose all the information you need to make a reasonable decision.

While the company's transparency was low overall, compared to their non-certified peers, they publicly provided an average amount of information about their company. Unfortunately, Bank of Utah did not publicly provide their fee schedule. This will make it difficult to assess whether they are a good choice for your self-directed IRA investing needs. We will continue to request a copy of Bank of Utah's fee schedule for you.

If you find a company that is not willing to be transparent to you as a potential customer of their services, then you should reconsider them as a potential choice for your retirement funds. Ultimately, your personal retirement investing needs will determine whether Bank of Utah is a good fit for you. Transparency is only one metric which you should consider in your due diligence process. Please use our Self Directed IRA Custodian & Administrator Comparison Tool to help you make that determination.


One of the biggest areas of frustration we see from self-directed IRA investors is when they realize they have chosen the wrong self-directed IRA custodian or administrator. It takes time to set up an account and fund your investment. The last thing you want to do when you are trying to fund your investment is to think about changing to a different custodian. Choose your Self-Directed IRA custodian or administrator wisely. If you put the time in now to find the right company, you will save time, money, and aggravation later. Read our Choosing a Self-Directed IRA Custodian report for more information.

Next Steps... Once you have located your ideal Self-Directed IRA Custodian or Administrator, you will be on your way to self-directing your retirement. If you decide that this process seems too complex and you need assistance or financial advice, feel free to contact us. Our firm specializes in providing financial advice pertaining to alternative investments held in self-directed IRAs and 401ks. We are fiduciaries and provide unbiased financial advice to our clients. Contact us if you want to learn more about our wealth management services.


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